Delivery, Refund, and Support Policy

1. Product Delivery

All products sold on Gonza Live are digital and available for immediate download after payment confirmation.

• The download link will be automatically sent to the registered email used for the purchase.

• If you do not receive the email within two hours, please check your spam folder or contact our support team.

2. Refund Policy

Due to the nature of digital products, we do not offer refunds once the download has been completed.

However, in exceptional cases such as:
✅ Duplicate charge
✅ Purchase error (as long as the download has not been made)
✅ Technical issues with the files

We will review your request and, if necessary, provide support or an appropriate solution.

3. Support & Contact

If you need assistance, please contact us at [contato.gonzalive@gmail.com].

📩 Response time: Up to 48 business hours.

We are here to ensure you have the best experience with our products! 🚀